Changing the Wi-Fi channel doesn't help

Applies to: UNO, DUO and NEO (DNA) gates, which connect over Wi-Fi, and to G4 gates used in the same system as any of them. When a G4 is mixed with older gates, the whole system runs on Wi-Fi and this article applies. A G4-only system connects over SwiftAir and does not need this: see G4 timing system overview.

Most likely, you are struggling to change wifi channel, because of when you power gates up.

Turning gates on and off again will not assign the correct wifi channel.

You need to do the following.

1. Select your test

2. When on connection page select a new channel.

3. Now you can turn gates on. (At this point the gates should be within 4m of the ipad as we need to establish a bluetooth connection for setup)They will connect to Syncro App via Bluetooth.

   All gates will get a color assigned in the app.

4. Syncro will tell the gates what wifi channel to use

5. After a minute or so, all gates should go Black (with their assigned colour visible). This indicated wifi connection has been achieved

6. Once all gates are black you can "continue" (look in top right hand corner of screen.

7. Now place and align your gates on the track.

8. Setup is now completed.