How to connect Gates to WI-FI network

Applies to: UNO, DUO and NEO (DNA) gates, which connect over Wi-Fi, and to G4 gates used in the same system as any of them. When a G4 is mixed with older gates, the whole system runs on Wi-Fi and this article applies. A G4-only system connects over SwiftAir and does not need this: see G4 timing system overview.

How to connect iPad to WIFI network. Use this for high-volume WI-FI areas. 

Follow these steps:

Sync Syncro

(Note, in this process, you will lose internet access while you have this setting)

1. Make sure Syncro is synced
   1. Go to Athletes and pull down the list of Athletes
   2. Go to Run Test, click the Beaker icon in the top right
      1. Pulldown the list to sync tests
2. Make sure gates are turned off
3. Connect your iPad to the facility WIFI

Syncro

1. Go to Syncro Settings -> Enable "Allow Third Party Wifi Connection" 
2. Click the WIFI icon in black
   1. Select the WIFI on your iPad next to the input on "System SSID"
      
   2. Enter the WIFI password in the "System password" field

iPad Settings

1. Go to Wi-Fi -> Select your connected Wi-Fi ->Configure IP
2. Switch from Automatic to Manual
3. Enter these settings
   1. IP Address: 10.10.100.100
   2. Subnet Mask: 255.255.0.0
   3. Router: Leave blank
   4. Important: Press "Save" in the top right of the screen

Connect Gates

1. Go back to the Syncro app and select a test and connect your gates
2. You will now see a message when the gates try to connect to the wifi: ""Syncro" would like to find and connect to devices on your local network"" -> Click "Allow"
3. Press "Continue"

Troubleshooting

If you have problems:

1. Make sure you press Save after setting up the manual connection
2. Make sure you have a password set in the settings of Syncro
3. Make sure you have synced the iPad to your account before you start these steps