How to hardware reset a gate

Updated 19 October 2026

If your timing gate has run into an issue and become unresponsive, try resetting your Gate.

On the back of the Gate, at the top of the aluminium extrusion, you will find a small opening. A reset switch sits approximately 15mm below this opening.

Using the end of a paperclip, or similar shaped object, insert the paperclip directly into the reset hole and press the reset switch. Once the reset switch is pressed, the Gate will shut down (power switch light will turn off). 

You should now be able to turn on your device and operate as normal.

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