How to do a hardware Reset on EzeJump

Updated 19 October 2026

I some circumstances an EzeJump device may get in a 'locked' situation where the only recourse is to perform a hard reset.

Behind the small grey dot in the image below there is a hole through the plastic cover that allows a paper-clip to be inserted to activate the reset switch.

There is a chance that the grey dot is not exactly above the hole, but some gentle probing in that immediate area will find your target.

The reset switch does not require a lot of pressure, in fact too much pressure could damage the reset switch


STEP 1

  • Using a paperclip make a small hole on the label as the picture below
  • After operating the reset switch the blue light next to the reset hole should start flashing.



Still stuck?

Tell us your product, its serial number and what you are seeing, and we will take it from there.