Connection issues?- It might be your settings

Applies to: the Syncro app on iPad with G4 timing gates (on SwiftAir or Wi-Fi), EzeJump, and the older UNO, DUO and NEO gates.

1. Go to iPad Settings
2. Left hand column, scroll down and select "Syncro"
3. Ensure all permissions are granted for the app, particularly "Local Network"
   If this is turned off, the app won't be able to see your timing gates or EzeJump, and will not connect.